Privacy Policy

Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name and contact information (email address, phone number, shipping and billing addresses)
• Payment information (credit card details are processed securely by our payment provider)
• Account credentials (email and encrypted password)
• Order history and preferences

Route Data

When you upload GPX files or connect fitness accounts to create custom artifacts, we collect:

• GPS coordinates and elevation data
• Activity timestamps and duration
• Activity type and metadata

This route data is used solely for creating your custom artifact and is not shared with third parties or used for any other purpose.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create custom route artifacts from your GPS data
• Communicate with you about your orders and account
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping carriers).
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security assessments
• Access controls and authentication requirements

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. For more details, please see our Cookie Policy.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@tapikat.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Route data uploaded for custom artifacts is retained for 90 days after order completion to allow for reprints, unless you request earlier deletion.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: